Terms & Conditions

When ordering VJ-EX Courier & Logistics International (PVT) Limited for international services, you as “Shipper”, are agreeing, acknowledges and accepts on your behalf and on behalf of the consignee of the Shipment and anyone else with an interest in the Shipment that these Terms and Conditions shall apply and you shall relive & indemnify VJ-EX Courier & Logistics International (PVT) Limited. (VJ – Ex) from all types of liabilities, responsibilities, claims, civil or criminal proceedings by any Government Agency, Suits, Petitions etc. against any damage, loss or expense suffered in connection with the services rendered hereunder.
The Shipper will be bound by the signature of any of its employees, servants and agents on the (Air) Waybill.

Logex Consignment Note:

The Consignment Note of VJ – Ex (CN/CWB/HAWB) is non-negotiable and the Shipper/Sender (s) acknowledges that it has been prepared by the Shipper/Sender (s) or by VJ – Ex staff on behalf of the Shipper. The Shipper/Client (s) confirms, affirm that all the information provided to VJ – Ex while booking the shipment are complete, correct & true including Shippers and Consignee details, value declaration of goods etc. In case of any incorrect information or declaration in the CN/CWB/HAWB, the Shipper/Client (s) acknowledges, affirms & agrees that VJ – Ex will be absolved from all types of liabilities, responsibilities pertaining to loss, damage or expense suffered by the Shipper/Client (s) and shall be indemnified by shipper in all legal forums.
“Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means VJ – Ex chooses, including air, road or any other carrier. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost.

No Variation:

These terms and conditions are applicable on all courier and logistics services provided by VJ – Ex to the Shipper/Client (s) hereunder. No employee, franchisee, agent of VJ – Ex or anyone else has any authority to change any of these terms and conditions or make any promise on behalf of VJ – Ex which is in addition to or conflict with these Terms and Conditions.
The carriage by air of a Shipment may be subject to the Warsaw Convention of October 12, 1929, as amended by the Hague Protocol of September 28, 1955 and all subsequent applicable Protocols or the Montreal Convention of May 28, 1999 and all subsequent applicable Protocols, as well as the Guadalajara Convention of September 18, 1961. Shipments transported partly or solely by road – by explicit agreement or otherwise – in, to or from a country which is party to the Convention on the Contract for the International Carriage of Goods by Road, as amended, are subject to the terms and conditions thereof. Shipments carried from and between specified locations within one country are subject to the mandatory rules provided by the laws of that country.

Inspection:

VJ – Ex has the right to open and inspect a Shipment without notice for safety, security, customs or other regulatory reasons.

Limitation Of Liability:

Maximum Liability on Non-Document shipments in case of total loss or total damage, US$ 100 only) per shipment.
Maximum liability on Non-Document shipments in case of partial loss or partial damage, US$ 50 or declared value Only) per shipment; whichever is less.
In case of damage, the liability will be assessed on the affected material and the goods shall be handed over to VJ – Ex , in lieu of payment against those goods.
Maximum liability in case of shipment comprising of document and lost in transit shall be free of cost delivery of replaced / reconstructed documents OR refund of booking charges to shipper.

A Shipment Shall Not Be Booked If:

No customs declaration is made when required by applicable customs regulations, it contains counterfeit goods, animals, bullion, currency, gem stones; weapons, explosives and ammunition; human remains; illegal items, such as ivory and narcotics, cement, reconstruction, or reconstitution value which ever is less . MONEY (coins, cash, currency paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters), COLLECTABLE COINS AND STAMPS, shipments to APO / FPO addresses, CASH ON DELIVERY SHIPMENTS, foodstuffs, perishable food articles and beverages requiring refrigeration or other environmental control, pornography and/or obscene material: letter of credits, shipments requiring VJ – Ex to obtain any special license or permit for transportation, importation or exportation;, shipments the carriage, importation or exportation of which is prohibited by any law, statute or regulation;
If the Shipment is held by customs authorities for any reason whatsoever or consignee refuses to receive the shipment or refuses to pay Customs Duties or other Shipment charges, VJ – Ex shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be disposed off at destination without incurring any liability whatsoever towards VJ – Ex.
If shipper wants his shipment to be returned after booking due to any valid reason and shipment is still not uplifted to International destination, the shipment will be returned to the shipper after getting written request and local transportation charges will be deducted from the charges p aid by the shippers OR will be invoiced to the shipper in case of corporate customer.

Refusal Or Rejection Of Shipments

VJ – Ex reserves the right to refuse, hold, cancel, postpone or return any Shipment at any time if such Shipment is in the opinion of VJ – Ex likely to cause damage or delay to other Shipments, goods or persons, or the carriage of which is prohibited by law or is in violation of any of these Conditions, or the VJ – Ex Account of the person or entity responsible for payment is not in good credit standing. The fact that VJ – Ex accepts a Shipment does not mean that such Shipment conforms to applicable laws and regulations or to the present Conditions.
Regardless of any payment instructions or provisions to the contrary, the shipper shall always remain ultimately liable for the charges including duties and taxes, if any.
The shipper is responsible for making sure goods shipped are acceptable for entry into the destination country. All Charges for shipment to and return from countries where entry is not permitted are the shipper’s responsibility.
It is the Shipper’s responsibility to ensure that all necessary documentation in addition to the (Air) Waybill is provided and accurately completed in compliance with all applicable laws, rules and regulations.
VJ – Ex shall not be liable in any circumstances for any claim, which relates to seizure or detention of goods in the course of transit by Customs or other government authorities.
VJ – Ex will not be liable in any event for special, incidental, consequential, indirect losses or damages, including but not limited to loss of income, profits or business.

Claims For Damage, Delay Or Shortage:

All claims due to damage or shortage must be notified to VJ – Ex in writing within 7 calendar days after delivery of the Shipment, failing which no action for damages will be brought against VJ – Ex.

Severability:

The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.